Integration updates - error logs

Last Updated: 25/6/2025     Tags: integration, integration status, integration logs, integration logging, status
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Integration status and logs provide crucial information for running integrations smoothly.

To view integrations, make sure you have the Integration Manage role or are an Admin.

Integration Statuses

An integration status displays indicates the status of an integration at a certain point in time.

Integrations will only display one current status at a time on the integration time (on the Integration card in the Settings Integrations page).

Below are a list of general integration statuses you can expect to see.

Integration Status Type Name Description
started icon image Started Used for when a scheduled integration has started to run.
in progress icon image In-Progress Used for when a scheduled integration is still in progress running. (May be due to a longer running integration, or needs to run again in future to continue)
success icon image Success The integration has successfully run.
error icon image Error The integration has experienced an error.

Integration statuses may also provide a message to give more detailed information for errors experienced.

Viewing Integration Status

When in the Integrations Page (Settings --> Integrations), and you have multiple integrations set up.

You'll be presented with grid of Integration cards which have indication status in their bottom right hand corner.

These statuses are explained above in Integration Statuses.

settings integration page

When you require more information for these statuses, you can hover over the status icon for status text. And you can also navigate to the integration logs to get a full breakdown.

Integration Logs

Integration Logs give you the status, log timestamp (UTC) and log information.

Log information can provide more detailed information especially when an error occurs.

If you receive log information that you need help with, please contact Taguchi Support.

Viewing Integration Logs

To view the integration logs, you can access them via:

  • Clicking on the Integration Status icon on the card in the Integration settings page

integration status icon

  • Clicking on the Integration Status icon, when editing an integration.

integration status in header

Which integration types are status and logs available for?

Integration Type Status Logging
Channel (Email, SMS, Event: Outgoing Webhook ...)
Scheduled (SFTP Import, Export ...)
API (API: V5)

How long is integration logging available for?

Only the last 3 months of integration logging is available to view.